What a Professional Limo Service Includes
From booking to drop-off, every detail is handled before you see the car
Most people have never booked a professional limo service before. They know it is a step above a regular car, but they are not sure what they are actually getting. Stop & Go Airport Shuttle Service, Inc. has been running chauffeured transportation throughout Chicagoland since 2009, and we believe you should know exactly what you are paying for before you pay for it. A professional limo service is not just a nicer vehicle. It is a flat rate that locks at booking. It is a chauffeur who arrives 10 minutes early. It is a vehicle that is detailed and inspected before your pickup. It is real-time flight tracking for airport rides. It is a named sign at baggage claim. It is luggage handled at both ends. On this page we explain what every single one of those things means in practice, and how to know when to book for your particular occasion.
Your Chauffeur Arrives Ready
The work that happens on our end before you see the vehicle
When your chauffeur pulls up, everything is already done. The vehicle has been through a pre-trip inspection and a full detail. The route is planned, accounting for current traffic and any construction on your corridor. If your trip involves a flight, that flight number has been pulled and is being tracked. Climate is set to a comfortable default. For airport arrivals, your chauffeur is positioned at the correct terminal before your wheels touch the runway. None of this happens by accident. It is a preparation checklist that runs before every single pickup.
No Meter. No Surge. One Rate, From the Start.
Flat-rate pricing means your fare is locked the moment you confirm your reservation. Traffic adds nothing to your bill. Peak-hour demand adds nothing. Weather adds nothing. You see the number before you book, and that is the number on your receipt. No recalculations at drop-off. No mystery line items. Just the rate you agreed to.
Six Things That Happen Before You Arrive
A professional limo service is not just a car that shows up. Here is every step that happens on our end from the moment you book to the moment you reach your destination.
You book and the rate locks
Online or by phone. Takes about two minutes. The moment you confirm your reservation, your flat rate is locked. No meter. No surge pricing. No adjustment for traffic or time of day. That number is final.
We confirm every detail
The day before your ride, our team reviews your pickup address, timing, and any special instructions. For airport rides, we pull up your flight number and monitor it in real time from that point forward.
Your vehicle is prepared
The assigned vehicle goes through a pre-trip inspection and a full detail before your pickup. Climate is set. Amenities are stocked if applicable. The vehicle is ready before your chauffeur leaves our lot.
Your chauffeur arrives early
Our standard is 10 to 15 minutes ahead of your scheduled pickup. For airport arrivals, your chauffeur is at the terminal before your flight lands, holding a sign with your name at baggage claim.
The ride runs on your schedule
Your chauffeur handles the route, the traffic, and any timing adjustments. Multi-stop itineraries are tracked. If your plans shift mid-ride, communicate with your chauffeur directly and we adapt.
Drop-off and confirmation
Luggage is handled. Doors are opened. You are confirmed at your destination before your chauffeur leaves. If you have a return trip or a follow-on booking, those details are confirmed at drop-off.
How Far in Advance to Book
Every occasion has its own lead time. Book too late and your preferred vehicle or time slot may be gone. Here is the timing that works best for each type of trip.
Airport Transfer
24 hours, same day available
Airport runs can often be booked the same day or the night before. We monitor your flight in real time, so late bookings are not a problem as long as we have availability.
Corporate Meeting
48 hours minimum
Business pickups are often confirmed within 48 hours. For recurring accounts or multi-vehicle corporate events, weekly scheduling with your account coordinator works better.
Birthday or Night Out
1 to 2 weeks ahead
Weekend evenings in Chicagoland fill quickly, especially Friday and Saturday nights during spring and summer. Booking one to two weeks out secures your slot.
Prom and Graduation
2 to 4 months ahead
Prom season runs April through June across Illinois. Every school in the area books the same narrow window. Families who wait until March often find the best vehicles already reserved.
Wedding
6 to 12 months ahead
Saturday weddings from May through October are the highest-demand dates in our calendar. Couples who book a year out have the most options. Spring and fall brides especially: do not wait.
Holiday and Large Events
4 to 6 weeks ahead
New Year's Eve, Thanksgiving weekend, and major Chicagoland events like Lollapalooza or large sporting finals see significant demand. Earlier is always better for holiday weekends.
Champagne border = book early. Blue = moderate lead time. Slate = flexible.
Step 1
Submit Your Booking & Reservations Request
Fill out our simple online form with your contact info, event type, and preferred booking date.
Step 2
Confirm the Details
Our team will reach out to confirm availability, pricing, and answer any questions you have.
Step 3
Travel With Confidence
Once confirmed, your luxury ride is locked in. All that's left is to sit back and enjoy the experience!
Free Instant Quotes
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What Our Clients Say
Frequently Asked Questions
Yes, we have a range of party buses and vans suitable for groups of various sizes. Perfect for bachelor and bachelorette parties, corporate outings, or any group event.
We offer flexible cancellation options. Please notify us at least 24 hours in advance for a full refund. Cancellations made less than 24 hours before the scheduled service may be subject to a fee.
To ensure availability, especially during peak seasons and weekends, we recommend booking at least one to two weeks in advance. For special events like weddings or proms, booking as early as possible is advised.
We monitor all flight statuses in real time and adjust pickup times accordingly at no extra cost. Your chauffeur will be there when you land, ready to take you to your destination.
We believe in transparency. Our quotes include all standard fees such as taxes and tolls, and there are no hidden charges. Gratuity is not included but is always appreciated.
Yes, all our chauffeurs undergo thorough background checks, hold professional driving licenses, and receive extensive customer service and safety training to guarantee a secure and pleasant ride.
Stop & Go Airport Shuttle Service, Inc. 400 E Lincoln Hwy, Suite 101A, New Lenox, IL 60451
Open 24/7 for your convenience. Reliable service, anytime you need it.